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This portal connects you to Aspect Customer Care, our online resources and expert support analysts available to help you resolve your questions and issues.

  • A searchable Knowledge repository, continually expanding with new articles authored by our product experts
  • Access to Aspect Active Learning, our online training and product documentation library
  • Product information including release information and software updates
  • Online case administration where you can open, view, and collaborate on support cases with Aspect Customer Care analysts.
Please enter your username and password below to access the Aspect Customer Care Center. If you are not yet a member, please click the ‘register’ link to get started.
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If you are an existing user, please note that we completed a planned upgrade on March 19th that required a password reset for all users. Please check your inbox and spam folders for an email from Customer Care with instructions on resetting your password. If you are unable to locate this email, please use the Forgot Password link above to be sent a new password reset email or Contact the Site Administrator.
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Cloud Solution Resources
Cloud Solution Resources Visit the Cloud Solution Resources page for quick access to Zipwire, CXP, and Prophecy documentation and training.

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